Refund & Cancellation Policy
Accent Training Programme for Actors
This policy exists to be fair to both participants and the running of a small group training programme.
When you book a place on the Accent Training Programme, you are reserving one of a limited number of spaces. Because preparation and group balance depend on confirmed numbers, refunds follow the structure below.
Cooling-Off Period
You may cancel within 14 days of booking for a full refund, provided the course has not yet started.
If the course begins within those 14 days and you choose to attend, the cooling-off period ends at the start of the first session.
Before the Course Begins
- More than 14 days before the start date: full refund minus any payment processing fees
- 14 days or fewer before the start date: 50% refund
- 7 days or fewer before the start date: no refund (your place has been held and preparation has been completed)
After the Course Has Started
Once the programme has begun, refunds are not available. This includes:
- Missed sessions
- Schedule conflicts
- Work bookings
- Change of personal circumstances
Missed Sessions
If you cannot attend a session:
- Recordings will be provided
- Sessions cannot be transferred to another date or programme
- Unused sessions are not refundable
Exceptional Circumstances
In cases of serious illness or emergency, please contact me directly. Partial credit toward a future course may be offered at my discretion.
If the Course Is Cancelled
If I need to cancel or postpone the programme, you will receive either:
- A full refund, or
- A transfer to a future intake
By booking, you agree to this policy and understand that your place in a small group training environment is reserved specifically for you.